＊慶祝蛋糕無現貨需提前一週預定＊HERZMOMENT 笛瑟甜點工坊的最新評論

印象最深的是榛果歐培拉，低調沈穩的巧克力色，在燈光照耀下光滑無比，展現法式高雅、奢華的精緻感，口感由柔軟到脆口，而當我一層一層嚐下去時，蛋糕體竟溢出香醇的濃縮咖啡液，包覆起衝上來的甜，整體味覺由甜膩轉為微苦，滋味相當有趣。

完全❤️上
在用料上的用心，真的一口就吃得出來！
每一口都有不同的層次與口感，
樸實的外表下，有著甜而不膩，
鬆軟綿密的口感！
真的會令人一口著迷😍😍😍

能感受到店家對甜點的熱情，環境優。

精緻的法式甜點

甜點好吃且咖啡聞香好喝，氣氛佳

甜點好吃也漂亮 店員很親切，這裡有甜點工作室可看到甜點師製作甜點

甜點很好吃，服務也很好，價錢蛋糕在150-200，飲料則是120-180

拿鐵好喝，甜點也好吃。

又尋到了ㄧ家優秀的甜點店！ ㄧ進到店裡看到甜點櫃裡每種甜點都好想吃啊啊啊！ ！ ！最後選了栗栗，是綿密的栗子泥與香草蛋糕的結合，好可愛也好好吃！朋友選的生乳捲也很棒，奶香濃鬱但不過於甜膩；另一款是愛芝麻的ㄧ定很喜歡充滿濃濃芝麻味。拿鐵跟東方美人茶都很不錯。店內還有插頭與wifi，很適合悠閒的待ㄧ整個下午。

好吃，價格略高

甜點很特別，說是精品也不為過。甜點的層次豐富，每一口都都驚喜！

特別好吃的栗子蛋糕！！小小店很輕鬆悠閒～

超好吃服務好

非常好吃！店內氛圍跟服務都讓人覺得舒服放鬆！

每次來都有不同的蛋糕，精緻又好吃！

有種歐式情懷的療癒空間，搭配法式小點很舒適也很悠閒

外觀美又好吃的甜點
很適合姐妹聚會
很值得再次來訪

甜點超美，每個都像藝術品讓人捨不得切，內餡層次感豐富。

隱於巷內的好吃甜點工作室，每周開放時間可參考臉書公告或店門口黑板；預訂蛋糕有折扣，自備外帶的餐盒也有折扣，有時還搭配打卡或集點的活動；店內甜點可先電話詢問或臉書用訊息詢問後預留；最愛生乳捲，不會太甜，進口的鮮奶油綿密不膩口，小朋友超愛，麵體本身也不馬虎，細緻的口感配上當季水果真的停不下來，建議一次訂一條較划算，但只能放二天； 巧克力內餡有焦糖較甜，配上跳跳糖是有趣的口感，但建議要配茶點使用；母親節限定的蛋糕利用芋頭鹹蛋黃的搭配還不錯，但配上了芝麻為底就有點貪心失去了方向，整體不錯，但沒那麼亮眼；隨季節會推出新品，食材明細也都清楚陳列在櫃上參考….建議預訂蛋糕才不會撲空

好吃~~~

我想這家蛋糕店得到如此多評價 一定有他的道理 想必是有一定專業度的好吃甜點.

看到這裡 回答可能有人心中開始問的問題, 是的! 我沒有嘗過這家店的甜點!!

但我仍然覺得分享我與這家店溝通的過程是需要的

這家店剛成立不久 我就開始follow他們, 因為感覺是一家用心做甜點的店 而且是在每一季推出的新款都一樣感到非常用心的創意

這時我想,啊~ 終於在台灣找到了一家unique甜點店!

因為店面位置, 我一直無緣去店裡品嚐

然而那時正好有一些occasion需要訂製蛋糕, 我在不同時間電話中得到的答案讓我對這家店徹底失望

第一次, 我先問了請問是否可以做訂製蛋糕, , 得到的答案是 請我提出要求及需要的時間, 需要詢問主廚再回應我

另外工作人員詢問了我一個問題, 錢問我是否有嚐過他們家的蛋糕

我回答了時間 (大概一到兩個禮拜, 可以調整, 因為真的很喜歡他們的design), 宴會主人喜歡伯爵口味, 價錢沒問題

並且回應工作人員說,雖然沒有嘗過, 但我有follow yo them online, 並且很喜歡他們的design

不久後 我得到回電, 工作人員回應我 說可能比較無法, 我再嘗試了一次, 詢問如果是因為伯爵有困難, 其他口味也可以, 這時可以感覺到工作人員連問都沒問 已經知道主廚會拒絕, 用這種tone直接禮貌的回絕了我

這時我其實沒有什麼emotion, 因為可能當時訂單忙不過來 各種原因都有可能, 也不可能請他一定要配合我的時間

之後的幾次, 我一樣打電話去詢問了訂製蛋糕, 然後每次都會被問說 請問有嚐過我們家的蛋糕嗎? 我一說沒有, 工作人員就馬上回絕, 說可能沒辦法

幾次之後, 我發現了這個pattern, 並且覺得非常不能理解. 因為如果不做訂製蛋糕, 一開始我問請問現在可以製作訂製蛋糕就應該要被回絕. 這樣我就再也不會打了. 但每次的conversation都結束在我回答我有沒有嚐過他們的蛋糕的問題上.

還有一次更誇張, 我詢問了他們已經有的一款蛋糕,一樣在同樣的地方被拒絕

我想我每次的保證,說我follow 他們很久, 非常喜歡他們的蛋糕, it doesn’t matter~~ 我想可能這家店對於顧客的選擇是嚴苛的, 而我遠遠沒有達到他們的標準~

我希望我所購買的蛋糕, 是來自一家真心為了客人做的甜點, 而不是一家高高在上, 挑選客人的店.所以我就算之前很有誠意想要去stop by 嘗試他們的甜點並且build connection, 現在也決定再也不會去了~~

Here is the English version again~~

I have to be honest that I have never tasted this store’s dessert before.

However, I still wish to share with you my rating and communication process with this place.

Although I never had the chance to stop by (it is very hard for me to accommodate their random open store hours due to my busy working schedule).

However, I have been following them ever since they open the store.

There happen to be several occasions that I attempt to order customer made cake from them.

The very first time I contacted them, the staff inquired about if I have visited their store and if I could provide my request for the customly made cake. They will ask the chef and reply me later.

I answered that the birthday girl likes earl grey flavor and no additional request. I also told the staff that I have not been to their place but I have been following them for a long time and really like their design. And I also expressed that almost any price range will be acceptable to me and the deadline can be adjusted.

In the phone call replying to me later, I was informed that the chef could not make the cake. I further asked the reason, and expressed that if earl grey is hard, we can accept any flavor, any style, since we trust the store by following all the cakes I have seen published on the fb page.

The staff politely refused my request. And I can understand that they have too many orders, or there can be multiple reasons that made they refuse my order.

However, I contacted them multiple times later for customer made cake request at different occasions. And every time, our conversation stops at “have you been to our store?”

At this point, I realized that I am refused just purely because I have not had the chance to go to their store and taste their cake and become “their customer”.

If a store does not make customly made cake, then they should have refused me on the first question I ask: “Do you guys accept customer made cake order at this time?”

Instead, it does not make sense to me the reason my request was denied. I feel I am “filtered” out as customer even if I try very hard to express that I really like their cake but apologize that I could not accommodate their store schedule.

I order cake from stores that either make cakes professionally on a daily basis (five star hotel or chain stores), or I contact individual stores like this. Either way, I wish that the cake I receive is from somewhere that really “wants” to make the dessert to celebrate the occasion with me.

Maybe I just did not fulfill their customer standard. But I just have to say that I do not appreciated their “selection” and “filter” process and I feel that they only make cakes for the chosen ones.

I was trying very hard attempting to visit their store to taste their dessert and build connection at once. I guess at this point I will not go to visit or buy their cake anymore.

在地不錯的甜點店，服務不錯，來訪多次很喜歡！

芒果生乳捲👍 …

令人驚艷的甜點店

這裡的環境很安靜
而且有小窗戶可看到工作人員用心製作蛋糕
蛋糕🍰超級好吃
本次飲品見糕點
紅玉紅茶-友人點的
蜂蜜拿鐵-我還是比較喜歡拿鐵😚
生乳捲- 跟日本由布院一家專賣生乳捲的蛋糕店一樣好吃，吃的到濃濃的奶香味🤤吃了還想再吃一個😋😋
NANA- 長相像是鳳梨🍍的蛋糕，裡面有真的鳳梨不是罐頭鳳梨，鮮奶油也很好吃，蛋糕上面的釋迦頭是鮮奶油搭配一點點鳳梨醬，不會太甜也不會膩，超喜歡😍
艾波- 是一個上面有三塊蜜蘋果跟一塊紅玉紅茶鮮奶油灑上紅茶粉的蛋糕。這個也是超級美味，我超喜歡😚😍蜜蘋果烤的軟軟的，不會太酸也不會太甜再搭配下方的千層餅皮，真的是太享受了❤️💙
總之這家的甜點都不會雷，好喜歡😘😘😘
下次還要再來😙